Outsourcing
Reliable End-to-end IT & ITES Outsourcing support for India, Egypt, Philippines, Peru. We offer end-to-end outsourcing solutions designed to enhance efficiency, reduce operational costs, and improve customer satisfaction. Our services include call center setup and management, outsourced customer support, and expert help desk and technical assistance to ensure uninterrupted service delivery.
- Our team of experts can help you to outsource your business needs to overseas.
- We can work on your behalf to get the work done on competitive pricing.
- We can help you to set up your own captive centre.
- We can help you identify quality Business partners.
Our team of experts with 20+ years of experience can help your organization transition seamlessly—whether upgrading infrastructure, setting up a new in-house center, or shifting from local to remote call center operations across India, Philippines, Egypt, or Peru.
Key Features
- Inbound and outbound call center setup.
- CRM integration for streamlined customer data management.
- Custom IVR (Interactive Voice Response) system implementation.
- Performance monitoring and reporting tools.
- Call routing and queue management.
Provide excellent customer service without the cost of building an in-house team. We deliver scalable outsourced support with trained agents who ensure fast, professional responses—strengthening your brand and customer satisfaction.
Key Features
- 24/7 customer support services.
- Customizable support levels (Tier 1, Tier 2, technical support).
- Multilingual support options.
- Real-time reporting and customer feedback analysis.
- Email, phone, chat, and social media support.
Boost your revenue with expert sales and lead generation services. Our team identifies, engages, and converts prospects, helping you expand your sales pipeline with consistent follow-ups and qualified leads.
Key Features
- Outbound sales and tele-sales support.
- CRM integration for streamlined lead management.
- Lead qualification and nurturing services.
- Sales performance monitoring and optimization.
- Appointment setting and follow-up coordination.
Improve operational efficiency with our back-office services including data management, billing, order processing, customer accounts handling, and more—keeping your business running smoothly.
Key Features
- Data entry and data management.
- Billing and invoicing assistance.
- Order processing and fulfillment support.
- HR and payroll support services.
- Document management and filing systems.
Our help desk and technical support services ensure fast and reliable issue resolution. With multi-tier support available, we handle everything from basic troubleshooting to advanced technical challenges.
Key Features
- Tiered tech support (Levels 1–3).
- Ticketing system setup and management.
- Remote troubleshooting and issue resolution.
- Knowledge base creation for self-service support.
- Hardware and software support.
Ontario, Canada
170 Vondrau Dr, Unit 1 Cambridge, ON N3E
1B8, Canada
Melbourne, Australia
#51, Higgins Way Truganina, Victoria 3029, Australia
Mohali, India
C-201-202 B, Phase 8B, Industrial Area,
Sector 74, Mohali
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